Common Questions

Answers to the questions patients ask us most often about visiting iSmile Dental Clinic in Damansara Jaya, Petaling Jaya.

Visiting & Payments

Where can I park?

There is street parking is available around the clinic. For your convenience, there is also covered parking at Atria Shopping Gallery just a short 1 minute walk from our clinic.

How do I schedule a visit?

We operate strictly by appointment to ensure every patient receives dedicated care. Please call or WhatsApp us at +60163222135 to schedule your visit.

Do you accept credit cards?

Yes, we accept all major credit cards, including Visa and Mastercard. We also support various E-wallets and DuitNow QR transfers for a contactless payment experience.

How can I obtain information regarding the pricing of treatments?

Treatment costs vary based on individual needs. During your consultation, we will provide a personalized treatment plan and a clear breakdown of costs before you proceed.

Is the clinic wheelchair accessible?

Yes, we are located on the ground floor with full wheelchair access. We also have allocated parking right in front of the clinic for those who may need easier access, such as wheelchair users or our elderly patients.

General Dental Care

How often should I visit the dentist?

We recommend a routine check-up and professional cleaning every 6 months. Regular visits help maintain optimal oral health and allow us to detect potential issues before they become serious.

What should I do in a dental emergency?

If you experience severe pain, swelling, or a dental injury, please reach out to us at +60163222135. We prioritize emergency cases and will do our best to provide same-day care.

Are dental X-rays (radiographs) safe?

Your safety is our top priority. We use advanced digital 2D and 3D imaging technology, which offers high-definition clarity with minimal radiation exposure. These radiographs are vital for safe and accurate treatment. Rest assured, we strictly adhere to the highest safety standards to protect our patients.

Children's Dental Care

At what age should my child first see a dentist?

We recommend bringing your child for their first dental visit by their first birthday or when their first tooth erupts. Early visits help children feel comfortable and establish good lifelong habits.

Can I bring my children with me?

Absolutely! We are a family-oriented clinic and we love seeing children. Our team is trained to provide a gentle, step-by-step introduction to dentistry to ensure a positive and anxiety-free experience for your little ones.

What kind of dental services do you offer for children?

We provide comprehensive paediatric dental care including routine check-ups, fluoride treatments, and pit & fissure sealants to prevent decay. We also specialize in early interceptive orthodontics and myofunctional therapy to support healthy jaw growth and airway development.